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Stop Implementing ITIL! - www.itsmwatch.com
Furthermore, why would you implement something that isn’t designed to be implemented? ITIL is not an implementation framework rather, it is a reference framework. It is descriptive, not prescriptive. For example, ITIL offers up several different service desk structures. The framework doesn’t say one is the correct model, it leaves it up to you to determine which model, or combination of models, is best for your business. ISO 20000 on the other hand is designed to be implemented. It more or less provides checklists for what you should have in place for each process area. Remember, the “L” in ITIL stands for “library.” Is that something you implement?
via itsmwatch.com
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The imperatives of the link economy « BuzzMachine
The imperatives of the link economy
via buzzmachine.com
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What ChromeOS Means For Netbooks And Why Microsoft Needs To Be Scared
Thus far, if a manufacturer didn’t have their own OS or wasn’t in bed with a certain provider, they chose Windows Mobile. That operating system is still popular with a certain subset of user, namely users with lazy IT departments or computer owners cursed with the inability to download and install odd syncing software. Android will change all that.
The same will come to pass for lower-end hardware solutions, solutions where Windows or Windows CE were once standard.
via crunchgear.com
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Google Is Keeping Chrome OS Simple. Maybe Too Simple.
We believe the web platform is a much simpler way, where the machines are essentially stateless, more cache-like, but can still be performant. And yet much easier and simpler for individuals to use. Since that is a very important need in the market right now, that is what we are trying to fill.
via techcrunch.com
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